WHEN WILL MY ORDER SHIP?
Most items ship in 1-2 business days. Due to COVID-19, some customers are experiencing significant delays in the delivery of their order. Notch will not be responsible for delays or undelivered packages due to the interruption of services as a result of COVID-19 or other delays unrelated to COVID-19 by any carrier. For the most part, our customers are receiving their USPS First Class, Priority Mail, and FedEx packages in a timely manner.
Gatorz sunglasses usually ship in 2-5 business days. Orders that include Gatorz or Pre-order items will ship together once the Gatorz or Pre-order item is available.
FREE U.S. shipping available on all orders over $50! Be sure to select the Free Shipping option at checkout. Wholesale orders do not qualify.
HAS MY ORDER SHIPPED?
We'll send you an email to notify you when your order has shipped. If you didn't receive an order or shipping confirmation email, please send us an email at email@example.com.
HOW DO I TRACK MY ORDER?
We'll send you an email once your order has been shipped that will include your tracking details. You can also login to your account and view your order details and tracking information.
DO YOU SHIP TO APO AND FPO'S?
Yes, we proudly ship to military addresses! We ship to APO/FPO addresses using the United States Postal Service. The USPS recommends entering the full name with a middle name or initial and PSC number, unit number, or ship name.
When shipping to an APO/FPO address you will need to mark the country as the United States to avoid being charged international shipping rates. The city name should be entered as "APO" or "FPO" and the state entered as AE, AP, or AA.
DO YOU SHIP TO MY COUNTRY?
During the checkout process, if your country is listed in the dropdown menu then we are currently able to ship to you.
All customs, duties, and taxes are your responsibility and are governed by the state or country you live in. A bill including these fees may be sent to you and Notch does not cover these additional fees. Unfortunately, we do not offer returns, exchanges, or replacements for international orders.