What Is a Notch Hat?

Notch hats are specially designed baseball caps featuring our patented notch technology that helps eliminate the interference between your hat and sunglasses, glasses, or safety glasses for a more secure and comfortable fit.

Why Do Notch Hats Have Notches in the Brim?

The notches create space under the brim, creating extra clearance for your eyewear and allowing your Notch hat & eyewear to be worn together more comfortably. No more push & shove match between your hat & sunglasses!

Will Notch Hats Work With My Sunglasses or Glasses?

We offer our patented notches in two placements:

• Standard Notch placement works for most wrap or sport style sunglasses, shooting glasses, and safety glasses that hug the contour of the head.
• Terra Notch works best for Aviator, Wayfarer, and fashion style glasses as well as some prescription glasses that sit further away from the face.

Not sure which one you need? Visit our Perfect Fit Guide for more help!

Why Don’t Some Notch Hats Have a Top Button?

All of our Tactical hats, as well as some of our blank styles, feature a buttonless top design for improved comfort while wearing over-the-head hearing protection or headsets.

Are Notch Hats Made in the USA?

Notch is a veteran-owned company, and our hats are designed in Arizona. Initial manufacturing takes place overseas using premium materials and high-quality production standards, allowing us to keep our hats competitively priced while maintaining the patented Notch design.

For most of our hats, the patented notches are installed and finished right here in the USA.

When Will My Order Ship?

Most in-stock orders ship within 1 business day. We ship Monday through Friday, excluding holidays. Delivery times provided by carriers are estimates and are not guaranteed.

Which Shipping Options Do You Offer?

You choose your carrier and delivery speed at checkout. We ship with USPS, UPS, and FedEx, from economical USPS options to faster 2-day and overnight service.

Shipping is calculated based on your zip code and the weight of your order, and the options shown depend on your address and what's in your cart.

Has My Order Shipped?

We'll send you an email with tracking information as soon as your order ships.

If you still did not receive an order or shipping confirmation email, please contact us at contactus@notchgear.com.

How Do I Track My Order?

Tracking information will be emailed once your order has shipped. You can also log into your account to view your order status and tracking details.

Do You Ship Internationally?

Yes. If your country appears during checkout, we currently ship there.

International customers are responsible for any duties, taxes, import fees, or customs charges required by their country.

Do You Ship to APO/FPO Addresses?

Yes. We proudly ship to APO/FPO military addresses using USPS. See our Shipping page for how to enter your APO/FPO address to avoid delays.

Where Can I Find More Shipping Information?

Please visit our Shipping Information page for complete shipping details and policies.

What Is Your Return Policy?

• Free returns and exchanges on U.S. orders
• 30 days from the date your order was delivered
• Unworn, in new condition, with original tags, stickers, and cardboard insert
• Only orders placed on notchgear.com are eligible

Please visit our Exchanges & Returns page for complete return instructions and eligibility information.

What If My Item Arrived Damaged or I Received the Wrong Item?

We're sorry about that! Please email photos of the item and your order number to contactus@notchgear.com. Once we confirm, we'll ship a replacement. For wrong items, we'll also email you a free prepaid label to send it back.

See our Exchanges & Returns page for full details.

Do You Offer Military, Veteran & First Responder Discounts?

Yes. We offer two programs:

• Individual orders — 10% off with GovX ID verification for active duty, Guard, Reserve, veterans, military families, and first responders (fire, law enforcement, EMS, and healthcare workers).
• Bulk orders — 30% off 24 or more in-stock hats for military and first responder organizations and agencies.

Visit our GovX ID Discount page to verify, or our Military & First Responders page for bulk orders.

Do You Offer Bulk Pricing?

Yes. We offer bulk pricing on qualifying orders of 24 or more in-stock hats for teams, organizations, businesses, and events.

Bulk pricing tiers:

• 24–47 hats — 15% off
• 48–95 hats — 20% off
• 96+ hats — 25% off

Military and first responders receive their own pricing, shown above.

For bulk pricing inquiries, please contact us at contactus@notchgear.com.

Do You Offer Custom Hats?

Yes. We offer custom Notch hats for businesses, teams, organizations, and promotional use.

Visit our Custom Notch Hats page for more information and to get started.

Do You Offer Wholesale or Dealer Pricing?

Yes. We offer a dealer program for qualified retailers and businesses interested in carrying Notch products.

Visit our Become a Dealer page for program details, application requirements, and information on getting started.

Do You Offer Gift Cards?

Yes! A Notch digital gift card is the perfect gift when you're not sure which hat, fit, or notch placement they'd like. Gift cards come in multiple amounts, so they can pick out exactly what they want.

How Do I Purchase a Gift Card?

You can purchase a Notch digital gift card directly from our Gift Card page. Gift cards are delivered digitally by email.

How Do I Redeem a Gift Card?

At checkout, enter your gift card code in the "Discount code or gift card" field and click "Apply." The balance will be deducted from your order total.

What Payment Methods Do You Accept?

We accept major credit cards, Shop Pay, PayPal, and additional payment methods available during checkout.

For security purposes, the billing name and address provided at checkout must match the information associated with the payment method used. Orders that do not meet these requirements may be canceled.

Can I Use More Than One Discount Code?

Only one discount or promo code can be used per order. Discount codes cannot be combined with site-wide sales unless otherwise stated.

Do I Have to Pay Sales Tax?

Sales tax is charged where required by state law, based on your order's shipping destination. If sales tax applies, you'll see it at checkout before you place your order.

What Types of Patches Do You Carry?

Our collection includes embroidered patches, PVC patches, leather patches, American flag patches, tactical designs, funny sayings, and outdoor-inspired graphics.

Shop our full patch collection.

Do Your Patches Use Hook and Loop Backing?

Yes. All of our patches feature hook and loop backing for secure attachment and easy swapping on our Tactical Operator caps, backpacks, plate carriers, jackets, and other gear with hook and loop panels.

How Do I Clean My Notch Hat?

Care can vary by style. Our Athlete hats hold up well in the washing machine. For most other hats, we recommend hand washing using warm water and a mild, non-bleach detergent. Always allow your hat to air dry completely.

For spot cleaning, use a clean cloth with warm water and mild detergent to gently clean the affected area. Stubborn sweat stains on the sweatband can often be loosened using a small amount of mild shampoo before rinsing with cool water.

To help reduce staining and fading, consider using a fabric protector spray labeled for use on clothing. Follow the product directions and let your hat dry completely before wearing.

Do You Have an Affiliate Program?

Yes. We offer an affiliate program for creators, influencers, and brand partners interested in promoting Notch products.

Visit our Affiliate Program page for more information and application details.