WHAT IS A NOTCH HAT?
A Notch hat is a curved-brim baseball cap with patented notches cut into the brim so you can comfortably wear sunglasses without a push and shove match between the two. Notch hats also work well with shooting glasses, safety glasses, and some prescription eyewear.
WHY IS THE NOTCH IN THE BRIM IMPORTANT?
Our patented notches make wearing a curved-brim ball cap and eyewear together more comfortable by creating extra space under the brim for your eyewear; no more having your glasses smashed down onto your nose! The notches also lock your eyewear in place, especially during rigorous physical activity, providing the most comfortable and secure fit possible. This "union" between the notches and eyewear also enhances eye protection by creating a stronger barrier against objects that could injure the eyes.
HOW DO I FIND MY SIZE AND NOTCH LOCATION?
Use our PERFECT FIT GUIDE to find out which size and notch location you need. Each product also features a size chart that is specific to the style of that Notch hat.
WILL ANY SUNGLASSES WORK WITH A NOTCH HAT?
Yes — our Standard and Terra notch placements work with 99% of sunglasses, including Oakley, Ray-Ban, Costa, Maui Jim, Prada, and more. If yours don’t fit perfectly, we can usually customize the notch placement for you for free. Use our PERFECT FIT GUIDE to find which notch location will fit best with your glasses.
WHY DOES NOTCH REMOVE THE TOP BUTTON?
We remove the top button because it creates a painful pressure point when worn with over-ear hearing protection, headsets, or helmets. This gives you all-day comfort with zero hot spots.
ARE NOTCH HATS WORTH IT?
Customers say YES! — The patented notch eliminates the sunglasses “fight” forever. Once you try one, regular hats feel broken. Thousands of 5-star reviews from active duty military service members, athletes, and people from all walks of life confirm it! Notch hats solve a real problem and are made to the highest quality standards. Plus, we offer free custom notch placement if needed.
ARE NOTCH HATS MADE IN THE USA?
Notch is veteran-owned, and our hats are designed in Arizona. Initial assembly occurs overseas with the highest quality standards, allowing us to keep prices competitive while maintaining the use of premium materials and the patented notch design. For most of our caps, we install the notches right here in the USA.
WHAT IS THE RETURN / EXCHANGE POLICY?
Check out our Return Policy HERE.
CARE INSTRUCTIONS
How do I clean my Notch hat?
Hand washing: Use a gentle non-bleach laundry detergent with warm water and let air dry.
To spot clean: Mix warm water with mild non-bleach laundry detergent. With a clean cloth and solution, spot clean the exterior. If there are stubborn sweat stains on the inner brim, rub stains with shampoo to help loosen body oils. Rinse your Notch hat with cool water to remove the soapy residue. Then let it air dry.
To help prevent fading & staining: Spray a stain/moisture repellant such as Scotchgard™ on your clean Notch hat. For a quick refresh, sprinkle a little baking soda on the inner side of the hat and allow it to sit for a few minutes. Shake out the excess baking soda.
DO YOU OFFER EMBROIDERY?
We do offer embroidery services for orders of 24 hats or more. Email us at contactus@notchgear.com for more information. Please include the style you are interested in, your logo, and how many caps you would like to purchase.
DO YOU OFFER A MILITARY & FIRST RESPONDER DISCOUNT?
We are proud to offer 10% off your order to all US military & first responders (Excludes shipping). To activate this code, please verify your status through GovXID. You can sign-up by using the link at checkout under your cart total. Find out more here!
CAN I USE MORE THAN 1 COUPON AT A TIME? ALSO, CAN I USE MY DISCOUNT CODE DURING A SALE?
Only one promo code is allowed to be used at a time. Discount codes cannot be used during site-wide sale.
WHAT QUALIFIES FOR BULK PRICING?
Orders of 24 hats or more qualify for bulk pricing as outlined below.
24 - 47 hats 15% off
48 - 95 hats 20% off
96 hats and up 25% off
Email us at contactus@notchgear.com to receive this special bulk pricing.
WHEN WILL MY ORDER SHIP?
Your order is very important to us and we'll always strive to ship it out as quickly as possible, usually the next business day. Carrier delivery times are only estimates and not guaranteed. Notch will not be responsible for packages that are delayed or not delivered.
As always, if you have any questions or concerns about your order, please contact our customer service team and we'll do everything we can to help.
HAS MY ORDER SHIPPED?
We'll send you an email to notify you when your order has shipped. If you didn't receive an order or shipping confirmation email, please send us an email at contactus@notchgear.com.
HOW DO I TRACK MY ORDER?
We'll send you an email once your order has been shipped that will include your tracking details. You can also login to your account and view your order details and tracking information.
Please note:
Due to unprecedented volume, USPS tracking information for many orders has not been updating properly until the package arrives at your local post office.
DO YOU SHIP TO APO AND FPO'S?
Yes, we proudly ship to military addresses! We ship to APO/FPO addresses using the United States Postal Service. The USPS recommends entering the full name with a middle name or initial and PSC number, unit number, or ship name. Please note, APO/FPO orders are not eligible for returns or exchanges.
When shipping to an APO/FPO address you will need to mark the country as the United States to avoid being charged international shipping rates. The city name should be entered as "APO" or "FPO" and the state entered as AE, AP, or AA.
DO YOU SHIP TO MY COUNTRY?
During the checkout process, if your country is listed in the dropdown menu then we are currently able to ship to you.
All customs, duties, and taxes are your responsibility and are governed by the state or country you live in. A bill including these fees may be sent to you and Notch does not cover these additional fees. Unfortunately, we do not offer returns, exchanges, or replacements for international orders.
WHAT ARE MY PAYMENT CHOICES?
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, Shop Pay, and notchgear.com Gift Cards.
Please note: credit cards are authorized at the time the order is placed. Debit and check cards may reflect deduction of funds immediately upon order. For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match this criteria.
DO I HAVE TO PAY SALES TAX?
Sales tax is only charged if you are located in our home state of Arizona or a state that requires us to collect sales tax based on our sales volume to that state.
HOW DO I BUY A GIFT CARD?
To purchase a gift card for someone, CLICK HERE.
HOW DO I REDEEM A GIFT CARD?
Simply enter the code on your gift card in the Gift Cards/Discount Code box on the payments screen at checkout.
DO YOU HAVE AN AFFILIATE PROGRAM?
Yes! You can find more information on that and apply to become an affiliate HERE.
WHAT IS YOUR PRIVACY POLICY?
You can find our Privacy Policy HERE.
WHAT ARE YOUR TERMS OF SERVICE?
You can find our Terms of Service HERE.
